Refund policy
Merchandise Return Policy
1. Eligibility for Returns:
- Items must be returned within 15 days of purchase.
- Items must be in their original condition, with all tags and packaging intact.
- Customer must contact info@dailydriproasters.com and send request for refund before shipping the item
2. Proof of Purchase:
- A receipt or order confirmation is required for all returns.
3. Refund Options:
- Refunds will be issued to the original payment method.
- If the original payment method is unavailable, store credit will be issued.
4. Exclusions/Non-Refundable Items:
- Sale items, personalized items, and perishable goods are non-refundable.
- All roasted coffee beans/ground
- Items damaged due to misuse are not eligible for return.
5. Shipping Costs:
- Return shipping costs are the responsibility of the customer unless the return is due to a defective or incorrect item.